Incentive Business Network
Stop chasing customer submissions across email
The Incentive Business Network is the secure portal in incentX where customers, vendors, and distributors submit claims and data, so nothing lands as a PDF your team has to re-key. Inviting them is free.
For teams who need submissions from outside their walls
Every missing attachment means another email asking a customer to resend it. The network connects your team with the people on the other side of your programs: the customers and vendors who send you rebate and chargeback claims.
Results from the platform behind the network
The network is part of incentX, an incentives and compensation platform where every incentive program runs from the same ERP transactions. The numbers below are platform-wide.
Free to join. Pay only for your subscription.
Every incentX subscription includes the Incentive Business Network. Your price is set by ERP transaction volume, not by how many people log in, so inviting someone new costs nothing extra. Everyone you invite gets full functionality.
Growth
Up to 15,000 annual transactions
Is Enterprise right for you?
- Process 240,000+ annual transactions
- Operate across multiple entities or regions
- Need custom SLAs, compliance, or infrastructure
Unlimited users. You pay for transactions, not for seats.
- Sales reps
- Sales managers
- Finance
- Controllers
- AR and deductions
- Operations
- Customer service
- Partners
- Distributors
- Rep agencies
- Auditors
- Executives
- + anyone else who asks
No seat licenses, no viewer tiers, no read-only upsell.
Collect claims and documents in one secure place
Customers upload claims and supporting files themselves, then check where each submission stands without emailing your team to ask.
- Collect submissions through one portal
- Reduce missing files and incomplete inputs
- Let customers track claim status
Make customer onboarding faster and cleaner
Every new customer, vendor, or distributor adds another set of submissions to review. Guiding them to submit the right information from the start keeps that work from growing as fast as your network does.
- Guide customers through required fields
- Standardize forms and supporting documents
- Reduce manual follow-up after submission
Match claims to the ERP transaction behind them
Validated claims follow approval rules that can differ by program, amount, role, or business unit. incentX logs every decision against the originating ERP transaction.
- Validate inputs before processing
- Route submissions into approval workflows
- Give auditors a complete trail on demand
What customers say about incentX
These reviews are from incentX customers on G2 and Capterra. The Incentive Business Network runs on the same platform they already use for commissions, rebates, and royalties.
Computer Software, Mid-Market company
Marketing and Advertising, Mid-Market company
Professional Training & Coaching company
Submissions land in the systems you already run
A validated claim doesn’t sit in an inbox waiting to be typed into your ERP. incentX reads transactions from your ERP through pre-built connectors or an open REST API, and can post results back to it as GL entries or AP/AR records.
Give every submission one place to land
Invite your customers, vendors, and distributors to submit through one secure portal instead of email. Your team gets cleaner inputs and fewer submissions to chase down.
FAQs
Answers to common questions about the Incentive Business Network, including what it costs and how incentX protects submitted data.
Do customers need to install software to use the network?
No. The Incentive Business Network is a secure portal that customers, vendors, and distributors log in to. They can upload data, submit claims and documents, and track the status of each submission without installing software or needing help from their IT team. Your team reviews the same submissions inside incentX.
What types of incentive programs can incentX support?
incentX supports commissions, supplier and customer rebates, royalties, chargebacks, billbacks, cleanbacks, special pricing agreements, and trade promotions on one incentives and compensation platform. Through the Incentive Business Network, your customers, vendors, and distributors submit claims and data for the programs they take part in.
How is customer data validated before it enters our system?
Each submission can be checked, cleaned, and formatted at the time of upload, so fewer missing fields and formatting errors reach your team. Claims trace back to the ERP transaction they came from, and payouts need sign-off through the approval workflow you configure before any money moves.
How does incentX keep submitted data secure?
incentX is SOC 2 Type II certified and encrypts data in transit (TLS 1.2+) and at rest (AES-256). Your team can sign in through SSO with Okta or Microsoft Entra ID (Azure AD), and field-level audit logs capture every change to every record: the field, its prior value, the new value, and who made it.
How is incentX different from tools that handle one incentive type?
incentX handles every incentive type on one platform. Each sale is evaluated against every active program simultaneously, so the commission, rebate, and trade promotion it triggers share a single record. Through the network, customers submit and track claims for rebates, chargebacks, and other programs in one self-serve portal.
Does it cost extra to invite my customers to the network?
No. The Incentive Business Network is included with every incentX subscription. You can invite as many customers, vendors, or distributors as you want, and each gets full functionality. incentX pricing follows ERP transaction volume, with no per-user or per-seat fees, so adding people to the network doesn’t change what you pay.
What counts as a transaction?
A transaction is anything sourced directly from your ERP: a sales order, invoice, credit memo, purchase order, or AP invoice. A customer record on its own is not a transaction.
What is backfill data?
Backfill is historical data you bring in from before your incentX subscription started, most often to support growth-incentive or rebate calculations that need a prior-period comparison. It’s imported as statistical values rather than full transaction detail, and it doesn’t count against your transaction volume. Your subscription starts on the date you actually begin using incentX, regardless of how far back the backfilled data goes.