incentX Knowledge Base
Troubleshooting and how-to tips for incentX
IncentX offers a more secure authentication method in addition to your password.
The best way to manage all your 2FA accounts is to use the Authy app. It enables you to have a single mobile app for all your 2FA accounts and you can sync them across multiple devices, even accessing them on the desktop. Install Authy on your device by searching for it in your device’s app store.
Important: If any sites prompt you to use Google Authenticator for two-factor authentication, note that you can always substitute the Authy 2FA app instead. Although they work in similar ways, Authy is more feature-rich and allows for multi-device syncing, cloud-backups, and easier account recovery should you change or lose your phone or device. Read more information on the features of Authy here.