incentX Knowledge Base
Troubleshooting and how-to tips for incentX
The Application Settings menu lets you configure incentX to calculate your incentives the way you want, and controls how incentX will interact with your ERP (Enterprise Resource Planning) system.
- Fiscal & Calculation Options includes options to include or exclude various quantities in your incentive calculations, set your fiscal year, choose how much past sales transaction data to load into incentX, and define when a customer becomes inactive
- External System Configuration connects incentX to your ERP system
- System Configuration has incentX-specific configuration options